We are closely monitoring all local, state and federal regulations to provide customers with a contactless pickup experience. As a result restaurants are only serving customers through the Drive Thru, with Mobile Order & Pay on McDonald's Global Mobile App, and with McDelivery®. The health and safety of restaurant employees and customers is a top priority.
In addition to our standard sanitation procedures, as part of McDonald's response to coronavirus, our restaurants have:
- Implemented contactless operations
- Supplying sanitizer for employees and customers
- Encouraging employees to wash hands even more frequently than normal
- Increasing surface cleaning and sanitizing across the restaurant
- Closing all Play Place attractions
I am not sure if it a training issue but the customer service is below par. Saying here as you hand an order out the window, or worse not saying one word...
Worlds dumbest people here I swear... made a order they got it wrong I asked them to Fix it.... guess how many time it took them to get it right....Working...
The person taking the order was great, he was helpful and efficient. The person giving the food could barely be bothered for ketchup, etc. I kept having to...