Kim Mack has worked with adolescents in an acute psychiatric setting, on trauma crisis lines and spearheading support to more than 300 people for 15 years. She spent 7 years working with vulnerable adults in abuse situations by connecting families to resources and helping them find safety and relief from trauma. She worked with the elderly regarding the aging process. She also worked for 2 1/2 years with the University of Utah Mobile Crisis Outreach Team assessing people in crisis, connecting